Aventora mobile agent app
The Aventora mobile agent app is a pocket companion to Aventora Admin and Engagement Hub for field agents and brokers who need to stay connected while away from their desk.
Store listings (Google Play and the App Store) use Tap-to-Send: you confirm each SMS in the system Messages / SMS app. Background SIM relay is a separate Android-only APK downloaded from aventora.ai/hub-relay-apk, never from Play.
Who it's for
Agents who:
- Send engagement SMS from their own phone number
- See a Today's Brief on Home with follow-ups, appointments, and items needing attention
- Capture after-meeting notes and scan business cards into CRM (with review before save)
- Monitor engagements with AI summaries and recommended next actions
- Pause, resume, cancel, reply, take over, or mark engagements resolved on the go
- Act on recent CRM contacts — call, start SMS engagements, or save voice memos
- Respond when AI escalates a conversation for human help
The app complements Admin — it does not replace campaign setup, billing, bulk uploads, or deep analytics on desktop.
Early access
The mobile app is available by invitation. Request early access by email — our team will follow up with next steps, including an invitation code when your account is ready.
Platform capabilities
| Feature | Android (Play Store) | Android (Relay APK) | iPhone |
|---|---|---|---|
| Outbound engagement SMS | Tap-to-Send (confirm in the system SMS app) | Automatic relay from your SIM | Tap-to-Send (confirm in Messages) |
| Inbound SMS on your SIM | No — replies stay on the Hub / Twilio number | Forwarded to Hub | Not supported (Apple restriction) |
| Push notifications | Yes | Yes | Yes |
| Home hub + Today's Brief | Yes | Yes | Yes |
| After Meeting + Business Card scan | Yes | Yes | Yes |
| Engagement inbox with AI summaries | Yes | Yes | Yes |
| Contacts tab (CRM search + actions) | Yes | Yes | Yes |
| Human escalations (from Home) | Yes | Yes | Yes |
On the Play Store and App Store builds, inbound SMS replies from customers stay on the Hub / Twilio number. The optional Android Relay APK can forward SIM replies to Engagement Hub. iPhone does not support automatic SMS sending or inbound relay.
Getting started
- Install Aventora from Google Play or the App Store on a physical device.
- Sign in with the same email and password as Aventora Admin.
- Complete first-time setup: invitation code (if your organization uses one), device registration, and permissions (microphone, camera for card scan, notifications). Android SMS send/receive permission is not requested on the store app.
- Use Tap-to-Send on the SMS tab: when Hub has messages, open the system composer and tap Send.
- If your admin requires SIM relay, install the separate APK from Android SMS Relay APK (unknown sources) and use Aventora Relay, not the Play listing.
Step-by-step instructions: Mobile Agent App — User Guide
What you can do in the app vs Admin
| In the mobile app | Use Aventora Admin instead |
|---|---|
| Today's Brief, after-meeting notes, business card scan | Campaign and bulk setup |
| View engagements with AI summaries (Call Details parity) | Deep analytics |
| Reply, take over, pause, resume, cancel, mark resolved | Bulk uploads |
| SMS relay / Tap-to-Send | Store apps: Tap-to-Send. Sideload APK: background SIM relay |
| Contacts — call, connect, book, voice memos, next best action | Full CRM directory search |
| Escalations from Home | Campaign configuration |
Navigation (Phase 2)
| Tab | Purpose |
|---|---|
| Home | Today's Brief, call availability (Available / Away), quick actions, escalations |
| Inbox | Engagements with AI summaries, search, status filters, channel badges |
| SMS | Tap-to-Send on store apps; Android relay dashboard on the sideload APK |
| Contacts | CRM search, paging, send message, call, connect, book, voice memos |
| Settings | Device registration, privacy / account deletion, SMS relay setup (Relay APK only), preferences |
Details: Mobile Agent App — User Guide
Call availability (Available / Away)
Use the Available / Away control on Home (mobile) or Settings → Account Settings → Calendar → Call Availability (Admin) to pause phone call routing without editing your weekly schedule.
When Away:
- Outbound call bridges will not route to you
- Inbound staff mobile rings are skipped (the AI assistant still answers)
- Your weekly call hours are preserved and apply again when you switch back to Available
- Messaging (SMS/WhatsApp) is not affected
Changelog
| Date | Change |
|---|---|
| 2026-08-19 | Play store app uses the Android photo picker for business-card images (no READ_MEDIA_IMAGES). |
| 2026-08-19 | Data deletion form: aventora.ai/delete-my-data now includes a contact form with subject Data deletion request. |
| 2026-08-19 | Store v1: Play/App Store apps use Tap-to-Send only (com.aventora.hub on Play). Background Android SIM relay is a separate sideload APK. Contacts search/paging, inbox filters, send message, privacy and account-deletion links. |
| 2026-07-02 | Call availability toggle — Available / Away on mobile Home and Admin Calendar tab; overrides phone call routing without changing weekly hours. |
| 2026-06-28 | Agent SMS intervention on conversational engagements (send message auto-pauses AI; Admin Call Details parity). |
| 2026-06-27 | Contacts tab shows CRM contacts by recent update; SMS setup in Settings; session auto-logout; UX loading improvements. |
| 2026-06-27 | Phase 2: Home hub, daily brief, after-meeting, business card, inbox AI summaries, next best action. |
| 2026-06-26 | Voice tab simplified to tap actions and voice memos. |
Related documentation
- Mobile Agent App — User Guide — install, tabs, troubleshooting
- SMS device relay — when relay is used, broker phone validation