Aventora mobile agent app
The Aventora mobile agent app is a pocket companion to Aventora Admin and Engagement Hub for field agents and brokers who need to stay connected while away from their desk.
Store listings use Tap-to-Send: you confirm each SMS in the system Messages / SMS app. Android: install Aventora Helper on Google Play. Background SIM relay is a separate Android-only APK downloaded from aventora.ai/hub-relay-apk, never from Play. The App Store listing is not live yet.
Who it's for
Agents who:
- Send engagement SMS from their own phone number
- See a Today's Brief on Home with follow-ups, appointments, and items needing attention
- Capture after-meeting notes and scan business cards into CRM (with review before save)
- Monitor engagements with AI summaries and recommended next actions
- Pause, resume, cancel, reply, take over, or mark engagements resolved on the go
- Act on recent CRM contacts — call, start SMS engagements, or save voice memos
- Respond when AI escalates a conversation for human help
The app complements Admin — it does not replace campaign setup, billing, bulk uploads, or deep analytics on desktop.
Install
Android: Install Aventora Helper from Google Play (com.aventora.hub). Sign in with your Aventora Admin email and password. If your organization uses an invitation code, enter it during first-time setup.
iPhone: The App Store listing is not live yet. Request iOS access by email — our team will follow up with next steps.
Public site: aventora.ai/mobile.
Platform capabilities
| Feature | Android (Play Store) | Android (Relay APK) | iPhone |
|---|---|---|---|
| Outbound engagement SMS | Tap-to-Send (confirm in the system SMS app) | Automatic relay from your SIM | Tap-to-Send (confirm in Messages) |
| Inbound SMS on your SIM | No — replies stay on the Hub / Twilio number | Forwarded to Hub | Not supported (Apple restriction) |
| Push notifications | Yes | Yes | Yes |
| Home hub + Today's Brief | Yes | Yes | Yes |
| After Meeting + Business Card scan | Yes | Yes | Yes |
| Engagement inbox with AI summaries | Yes | Yes | Yes |
| Contacts tab (CRM search + actions) | Yes | Yes | Yes |
| Human escalations (from Home) | Yes | Yes | Yes |
On the Play Store and App Store builds, inbound SMS replies from customers stay on the Hub / Twilio number. The optional Android Relay APK can forward SIM replies to Engagement Hub. iPhone does not support automatic SMS sending or inbound relay.
Getting started
- Install Aventora Helper from Google Play (or the App Store when that listing is live) on a physical device.
- Sign in with the same email and password as Aventora Admin.
- Complete first-time setup: invitation code (if your organization uses one), device registration, and permissions (microphone, camera for card scan, notifications). Android SMS send/receive permission is not requested on the store app.
- Use Tap-to-Send on the SMS tab: when Hub has messages, open the system composer and tap Send.
- If your admin requires SIM relay, install the separate APK from Android SMS Relay APK (unknown sources) and use Aventora Relay, not the Play listing.
Step-by-step instructions: Mobile Agent App — User Guide
What you can do in the app vs Admin
| In the mobile app | Use Aventora Admin instead |
|---|---|
| Today's Brief, after-meeting notes, business card scan | Campaign and bulk setup |
| View engagements with AI summaries (Call Details parity) | Deep analytics |
| Reply, take over, pause, resume, cancel, mark resolved | Bulk uploads |
| SMS relay / Tap-to-Send | Store apps: Tap-to-Send. Sideload APK: background SIM relay |
| Contacts — call, connect, book, voice memos, next best action | Full CRM directory search |
| Escalations from Home | Campaign configuration |
Navigation (Phase 2)
| Tab | Purpose |
|---|---|
| Home | Today's Brief, call availability (Available / Away), quick actions, escalations |
| Inbox | Engagements with AI summaries, search, status filters, channel badges |
| SMS | Tap-to-Send on store apps; Android relay dashboard on the sideload APK |
| Contacts | CRM search, paging, send message, call, connect, book, voice memos |
| Settings | Device registration, privacy / account deletion, SMS relay setup (Relay APK only), preferences |
Details: Mobile Agent App — User Guide
Call availability (Available / Away)
Use the Available / Away control on Home (mobile) or Settings → Account Settings → Calendar → Call Availability (Admin) to pause phone call routing without editing your weekly schedule.
When Away:
- Outbound call bridges will not route to you
- Inbound staff mobile rings are skipped (the AI assistant still answers)
- Your weekly call hours are preserved and apply again when you switch back to Available
- Messaging (SMS/WhatsApp) is not affected
Changelog
| Date | Change |
|---|---|
| 2026-09-09 | Aventora Helper is live on Google Play (com.aventora.hub). Public install page: aventora.ai/mobile. |
| 2026-08-19 | Play store app uses the Android photo picker for business-card images (no READ_MEDIA_IMAGES). |
| 2026-08-19 | Data deletion form: aventora.ai/delete-my-data now includes a contact form with subject Data deletion request. |
| 2026-08-19 | Store v1: Play/App Store apps use Tap-to-Send only (com.aventora.hub on Play). Background Android SIM relay is a separate sideload APK. Contacts search/paging, inbox filters, send message, privacy and account-deletion links. |
| 2026-07-02 | Call availability toggle — Available / Away on mobile Home and Admin Calendar tab; overrides phone call routing without changing weekly hours. |
| 2026-06-28 | Agent SMS intervention on conversational engagements (send message auto-pauses AI; Admin Call Details parity). |
| 2026-06-27 | Contacts tab shows CRM contacts by recent update; SMS setup in Settings; session auto-logout; UX loading improvements. |
| 2026-06-27 | Phase 2: Home hub, daily brief, after-meeting, business card, inbox AI summaries, next best action. |
| 2026-06-26 | Voice tab simplified to tap actions and voice memos. |
Related documentation
- Mobile Agent App — User Guide — install, tabs, troubleshooting
- SMS device relay — when relay is used, broker phone validation